Welcome to our website, where we sell musical instruments and accessories. By accessing or using our website, you agree to be bound by the following terms and conditions.
Introduction: these terms and conditions apply to all visitors to our website, as well as to customers who purchase our products. By using our website or purchasing our products, you agree to be bound by these terms and conditions.
Acceptance of Terms: by using our website or purchasing our products, you agree to be bound by these terms and conditions. If you do not agree with these terms and conditions, please do not use our website or purchase our products.
Product Descriptions and Prices: we strive to provide accurate and up-to-date descriptions and prices for all of our products. However, we cannot guarantee that all information is completely accurate or free from errors. We reserve the right to make changes to our product descriptions and prices at any time.
Payment and Security: we accept a variety of payment methods, including credit cards and PayPal. We take measures to ensure the security of your payment information and use industry-standard encryption technologies to protect your data.
Shipping and Delivery: we are based in Melbourne, and ship our products to customers in Australia only. We offer various shipping options and strive to deliver products in a timely manner. We are committed to delivering orders within 3 to 4 business days for deliveries around Melbourne. However, shipping times and costs may vary depending on the location and type of product.
Returns and Refunds: we offer a 30-day return policy for most of our products, subject to certain conditions. If you are not satisfied with your purchase, please contact us to initiate a return. Refunds are issued in the original payment method, minus any shipping or handling fees.
Intellectual Property: all content on our website, including text, images, and logos, is the property of our company and protected by copyright laws. You may not use or reproduce our content without our written consent.
Limitations of Liability: we are not liable for any damages or losses that may result from the use of our website or the purchase of our products, including but not limited to direct, indirect, incidental, or consequential damages.
Dispute Resolution: any disputes arising from or related to these terms and conditions will be resolved through arbitration in accordance with the rules of the Australian Arbitration Association. The place of arbitration will be Melbourne, Victoria.
Governing Law and Jurisdiction: these terms and conditions are governed by and construed in accordance with the laws of the state of Victoria, Australia. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Victoria.
