Molecule Music is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
a. Information Provided by You
When enrolling in music lessons or making a purchase, we collect:
- Full Name
- Email Address
- Contact Number
- Bank Account Details (for fee auto-debit purposes)
- Year of Birth
b. Information Collected Automatically
When you visit our website, we may automatically collect:
- Cookies: Small files stored on your device to improve user experience
- IP Address
- Browser Type and Version
- Operating System
- Pages Visited and Time Spent on Each Page
- Referring Website or Search Query
2. Purpose of Collecting Personal Information
We collect and use your information to:
- Provide and manage music lessons and instrument sales
- Process payments and purchases
- Communicate updates, promotions, and offers
- Improve website functionality and user experience
- Analyze website traffic and usage trends
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize returning visitors
- Save user preferences for future visits
- Measure website performance and effectiveness
- Deliver targeted advertisements based on browsing behavior
You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain website features.
4. Data Retention and Deletion
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. If you discontinue lessons or opt-out of marketing, your data will be deleted imminently.
5. Disclosure of Personal Information
We do not share your personal information with third parties unless:
- You have given consent
- It is necessary to complete a transaction (e.g., payment processors)
- Required by law or regulatory authorities
We may use third-party services (e.g., analytics or advertising) that process browser data under their privacy policies.
6. Access, Correction, and Opt-Out
You can request access to the personal information we hold about you and correct any inaccuracies. You may also opt out of marketing communications by:
- Clicking the “unsubscribe” link in emails
- Contacting us directly at [email address/phone number]
7. Security Measures
We implement appropriate technical and organizational measures to protect your data, including:
- Encrypted payment processing
- Regular security audits and staff training
- Restricted data access controls
